Notice of Adjustment to KuCoin Thailand Customer Service Hours

03/26/2026, 11:30:02

Dear KuCoin Thailand Customers, 

KuCoin Thailand (operated by ERX Co., Ltd., “the Company”) sincerely thanks you for your continued trust and support. We would like to inform you of an adjustment to our Customer Service operating hours, effective as follows: 

Starting from April 1, 2026, our Customer Service hours will be: 

  • Monday – Friday, 09:00 – 18:00 hrs. 

  • Closed on Saturdays, Sundays, and financial institution holidays as announced by the Bank of Thailand 

Customer Service Contact Channels: 

  • Email: happy@kucoin.th 

  • Telephone: 02-080-6060 

  • Facebook Messenger: facebook.com/KuCoinThailand 

The Company remains committed to delivering attentive and efficient service to ensure the highest level of customer satisfaction. Should you have any questions or require further information, please contact us through the above channels during our operating hours. 

Sincerely, 
KuCoin Thailand 
(Operated by ERX Company Limited) 

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