Disclosures and risks associated with asset custody

Last updated: 2025/08/14

1. Asset keeping risk

ERX is not a financial institution in accordance with the Deposit Protection Agency Act (“Act”), the deposits of fiat and digital assets with ERX are not protected by the Act. Therefore, in case of any losses or damages to ERX, customers may not receive all assets returned instantly.


2. Evaluation of capability

Customers can always review the financial status of ERX from the financial statements and company performance that are published on our official website ERX Financial Statements In addition, customers should consider other information such as service quality and complaints handling before deciding to use our service

3. User Risk Management

To manage risks of the digital assets keeping, customers may deposit digital assets with digital asset operators in sufficient amounts for the purpose of making transactions. On the other hand, customers may keep their remaining digital assets in their private wallets. In addition, customers should understand how to use each type of wallets and how to keep their private keys or password before making any transfers or transactions.

4. Digital assets keeping with third-party custodians 

ERX maintains the digital assets with third-party custodians as follows:

List of third-party custodians
Name Registered country or state Supervision of regulators in the country of incorporation

Service provider’s website/ Other related information

 

1. Kryptodian Limited

2.BitGo Singapore Pte. Ltd

1.Hong Kong

2.Singapore

1.The Government of the Hong Kong Special Administrative Region

2.Monetary Authority of Singapore (MAS)

1.https://kryptodian.com

2.https://www.bitgo.com/